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Terms & Conditions

 

A. SALES & SHIPPING POLICY
  1. No refunds or exchanges on non-defective engines.
  2. Deposit is not refundable. You have 7 business days to pick up the item you left a deposit for.
  3. $35.00 service charge on all returned checks.
  4. Order cannot be cancelled if it has been shipped.
  5. 5% cancellation fee will apply to all unshipped orders.
  6. Repairs or exchanges will not extend this limited warranty beyond the described term on the warranty page.
  7. JDM Engines & transmissions are used and imported from Japan and they are not brand new. There may be some broken parts that made of fragile plastic, metal or rubber and could be bent or broken during shipping. These parts can be replaced with the parts from your original engine or bought from a local used auto parts store and they are not covered by the warranty nor included in the price, although they do come with the order.
  8. For a limited number of specific make and model they might not be 100% compatible with your car engine & transmission, therefore you have to replace some parts like intake, sensors, turbo and etc. from your old engine. This doesn’t apply to all make and models. Ask your mechanic for more info.
  9. Some images on our website and eBay listings are not the actual pictures of the product and they used as a sample only.
  10. This limited warranty is in lieu of any and all other expressed warranties of VA JDM Motors, LLC. Any warranty implied is limited to the duration of this limited warranty. VA JDM Motors, LLC. does not assume or authorize any person to assume on its behalf any other obligation of liability.
  11. VA JDM Motors, LLC. will not be responsible for incidental or consequential damages arising from loss of use, loss of time, rent a car, loss of job, inconvenience, or commercial loss, or any other consequential damage or lose.
  12. VA JDM Motors, LLC. is not responsible for damages occurring during shipment of any engine, transmission, or parts.
  13. VA JDM Motors, LLC. is not responsible for any expenses involved in applications of our products. (Shipping, Installation, Labor, etc.).
B. RETURNS POLICY
  1. Used JDM engines, transmission and parts must be return within 10 days from receiving date.
  2. 25% restocking fee applies for all returns. Shipping and Handling both ways are not refundable. All charges must be prepaid by a bank deposit.
  3. Returns must include original items undamaged, unpainted all original paper and packaging and must be in re-saleable condition.
  4. Aftermarket parts must be return within 90 days from the sticker date printed on the part to return and you can return up to 10% of your total monthly purchases without any restocking fee. Returns more than 10% monthly allowance will face 20% restocking charges and that will be automatically applied to your monthly statement. Return parts without sticker date and beyond 90 days’ time frame will not be accepted.
  5. No replacement will be sent until our staff have inspected and verified the returned. All missing parts will be charged to the customer. If we found the return item is not ours, we will simply send the item back at your own cost.
  6. Returns without RMA will not be accepted please file a claim to get RMA.
C. WARRANTY INFORMATION
  1. Click here to view the complete warranty information section.